Welcome to Car Hire Stratford-upon-Avon. These Terms of Service govern your use of our website and vehicle rental offerings. By engaging with our services, you agree to these terms.
Rental Terms
All vehicle rentals in Stratford-upon-Avon are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines essential terms, conditions, insurance provisions, applicable charges, and your obligations for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Car hire requirements for Stratford
- To hire a vehicle in Stratford-upon-Avon, drivers must be a minimum of 21 years old, although age restrictions may differ based on the vehicle type. A full, valid driving licence appropriate for the vehicle category is required, along with proof of identity and current address. Valid payment information and a security deposit are also necessary, alongside any other conditions outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or in person at our Stratford-upon-Avon location. A deposit may be necessary to confirm your booking. The total payment and security deposit are usually collected at the time of vehicle pick-up. All prices are listed in British Pounds (£) and include VAT as applicable. We accept major credit and debit cards, processed securely through trusted payment providers.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection in Stratford-upon-Avon, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be completed and signed to document its state. When returning the vehicle, it should be in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged as necessary. The vehicle should also be returned with the same fuel level; refueling fees will apply if it is returned with less fuel. If you expect to return the vehicle late, please contact us as soon as possible, as late returns may result in additional charges. You will be responsible for any parking fines, traffic violations, or charges accrued during the rental period, along with an administration fee.
Insurance and Liability Terms
- Basic third-party insurance is included with every car rental. You will find full coverage details and excess amounts outlined in the Rental Agreement. Additional insurance options may be available to limit your financial responsibility. It is advisable to review these options thoroughly. You remain liable for damage or loss up to the insurance excess amount, unless additional coverage is purchased. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Vehicle Uses
- Use of the vehicle for any illegal activities is prohibited. This includes racing, rallying, off-roading, or engaging in any dangerous driving behavior. Transporting hazardous materials is not allowed. Sub-letting to others or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. Vehicles must only be used for their intended purposes, and passenger and weight limits must not be exceeded. Driving outside designated geographical areas without prior consent is not permitted.
Breach of these terms may lead to rental cancellation and extra fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire Stratford-upon-Avon is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our liability for any claims is capped at the total rental amount paid in the previous 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the respective courts.
Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Ongoing use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Stratford-upon-Avon Car Hire Services
Riverside Way, Stratford-upon-Avon CV37 0PZ, United Kingdom
Contact Number::
443332100115